Cart 0

Performance without all the management.

A simple, human approach to giving real-time feedback and having one-on-ones that lead to growth.


expectations that spark ownership

You need the team to challenge old assumptions and always be on the lookout for a way that's better, simpler, or more delightful for the customer. To deliver excellence, the team needs role descriptions that help them ask the right questions.

feedback that inspires reflection

Your people are driven by something deeper than paychecks and promotions — they're looking for a manager who is invested in helping them become their next better version of self. Great feedback connects work performance to personal growth.

Accountability that fosters growth

A culture of true accountability isn't punitive, it's one where there's a shared set of agreements and standards for how the team shows up for one another. We developed The Accountability Dial to help you create the firm but fair boundaries we all need to grow.

What people crave at work is quite simple – to get regular supportive and honest feedback, to know what is expected of them, to be successful in what they do, and to feel connected. Refound isn’t just another HR model, it is a simple guide to being human in our interactions that can be applied to any scenario across a business from performance management to organizational design, to conflict resolution.
— Emily Couey, VP of People, Illumio
Emily Couey, VP of People, Illumio

Here's what people are saying:

Refound training has allowed me to grow personally and professionally in ways that I am sure I won’t be able to fully measure for years to come.
— Jamie Birch
  Jo Dennis, VP People & Culture, Omada Health

Jo Dennis, VP People & Culture, Omada Health


"I've never seen 35 people stay in one room for three hours and remain so engaged! Jonathan's deep experience and natural ability to quickly build rapport kept our managers involved for the entire seminar. The Refound approach helped us re-center ourselves on the purpose of feedback, and we had the chance to practice with each other in a light-hearted format."

This was a valuable and inspiring experience for me. I felt as if the material were tailored exactly to my situation, and I came away feeling more excited about being a manager than I’ve ever felt in this role.
— Adam Lord, Sr. Software Engineer, Tivix
  Shelton Matsey, Owner, Fit Code Results

Shelton Matsey, Owner, Fit Code Results


"Accountability and having those tough conversations is something that our team has really struggled with. We had the opportunity to have Jonathan at our facility to give us the framework to have those conversations. Our team now feels empowered and that they have the tools going forward to hold one another accountable in a supportive way. This will benefit all of us — with the growth of our company and our team going forward." 

The humanity, authenticity, and honesty of this work are beyond refreshing.
— Matt Vogel, Professor, Southern Oregon University
  Dina Mavridis, Dir. of HR, Velocity Electronics

Dina Mavridis, Dir. of HR, Velocity Electronics


"Where was Refound 15 years ago? Meeting Jonathan, reading his book, attending the Accountability Dial Seminar and now participating in a monthly management pilot program with Jonathan and his talented team has transformed me personally, professionally and is fostering change within my organization, one conversation at a time."

This work will help you understand what it means to be and hold others accountable and see the potential of great change and growth in yourself, teams, and company. Thank you!
— Brian Brandt, Cellular Sales


Some of the companies we're working with:

Hone Logo.png